1GraceCollection
I don't know if this is some individual issue or if this is affecting other people, but for an hour or so, the add books search hasn't been working for me. No matter which source I try, it loads for about an entire minute, and then says 'search failed.' Site search, talk, recommendations, your books, etc all work/load just fine.
Is this just me? Anyone got any troubleshooting recommendations?
Is this just me? Anyone got any troubleshooting recommendations?
2GraceCollection
I thought I was being clever trying to add a book through the big green button on the work page, but that failed as well. Took a minute to load the source information, then when I confirmed to add it to my library, it did nothing for a minute, then popped up with an error message telling me to try the add books page.
3bnielsen
>1 GraceCollection: Just a hint: Rather than "No matter which source I try" it is much more helpful if you give one or two examples of failed searches.
4SofiaAfSio
I have the same issue. I've tried with both LIBRIS Kungliga biblioteket, LIBRIS Nationella bibliotekssystem, and Overcat. Just spinning and then it lands at the same page. I don't get any error messages.
I've tried to log out and log in again, and restart the browser but no success.
I've tried to log out and log in again, and restart the browser but no success.
5bnielsen
>4 SofiaAfSio: Thanks. I've tried searching for "Mortensen, Frands" on Overcat trying to add it using the "Add books" web page here.
As you also report the search just lands me at the same page with no error messages reported.
Looks like a problem on the LT end of the search.
As you also report the search just lands me at the same page with no error messages reported.
Looks like a problem on the LT end of the search.
6DevCollections
Also experiencing problems in adding books- no problem finding a book on the search but then when want to click on the book to get the information it is just spinning.
7bnielsen
>6 DevCollections: But >1 GraceCollection: reported problems with finding books too, so maybe >1 GraceCollection: and >6 DevCollections: are different bugs?
Could you give an example of a source and a book, where you find a book but can't get information when clicking on it? (It might be an LT problem or a problem with the source.)
Could you give an example of a source and a book, where you find a book but can't get information when clicking on it? (It might be an LT problem or a problem with the source.)
8timspalding
Thanks for the reports. Our library search systems—other libraries and Overcat—were down overnight. (The search system died, causing the load balancer to die too.) The problem has been fixed.
9GraceCollection
Seems to all be in working order now, thank you Tim.
10LucindaLibri
Is it down again? Tried add books in IOS app and on website; using add page and book page. The book I was trying to add is The New Philosophy of Opera by Yuval Sharon 9781631496868 . I tried using both isbn and title, author. Overcat and Library of Congress. Book page tries to add from Amazon but fails. I'm giving up now. Just want to go read my book!
11kristilabrie
>10 LucindaLibri: I don't see any results for the book (title/author or ISBN) on Overcat or LoC, but I did find it in Amazon.com all media in the iOS App. Can you try searching that source again for the ISBN and let me know what you see in return? If it fails, do you get any sort of error message?